Terms & Conditions
Last updated: January 2026
1. Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you ("user," "you," or "your") and Tailer ("company," "we," "us," or "our"), concerning your access to and use of the Tailer website (the "Website") and all related applications, content, products, and services available through the Website or offered by Tailer (collectively, the "Services").
You agree that by accessing the Website, you have read, understood, and agree to be bound by all of these Terms and Conditions. If you do not agree with our terms and conditions, you must refrain from using our Website and Services. We reserve the right to make changes to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of these Terms and Conditions.
2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Tailer's Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modifying or copying the materials
- Using the materials for any commercial purpose or for any public display
- Attempting to decompile or reverse engineer any software contained on the Website
- Removing any copyright or other proprietary notations from the materials
- Transferring the materials to another person or "mirroring" the materials on any other server
- Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
3. Product Information and Pricing
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, pricing, or other content of this Website is accurate, complete, reliable, current, or error-free.
All prices are subject to change without notice. We reserve the right to limit quantities and to discontinue any product. We also reserve the right to refuse service to anyone for any reason at any time.
Custom tailoring orders may take longer to process and are non-cancellable once manufacturing has begun. Estimated delivery times are provided as a courtesy and are not guaranteed.
4. User Accounts
If you choose to create an account on our Website, you are responsible for maintaining the confidentiality of your password and are fully responsible for all activities that occur under your account. You must immediately notify us of any unauthorized uses of your account.
You agree to provide accurate, complete, and current information in your account registration and to update such information as necessary to maintain its accuracy. You agree that you will not disclose your password to anyone and that you will be solely responsible for all activities that occur under your account.
We reserve the right to close any account that violates these Terms and Conditions or that appears to be used in a fraudulent or unauthorized manner.
5. Limitation of Liability
In no event shall Tailer, our directors, employees, or agents be liable to you or any third party for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any:
- Loss of use, data, or profits, whether or not we have been advised of the possibility of such damages
- Errors or omissions in content
- Any content accessed from or through the Website
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on the Website
6. User-Generated Content
By submitting reviews, feedback, or any other content to our Website, you grant Tailer a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute such content.
You represent and warrant that:
- You own or have the necessary rights to the content you submit
- The content does not violate any third-party rights
- The content is not defamatory, offensive, or otherwise objectionable
- Your submission does not promote violence, discrimination, or harassment
We reserve the right to remove any content that violates these Terms and Conditions.
7. Intellectual Property Rights
Unless otherwise stated, Tailer and/or its licensors own the intellectual property rights for all material on the Website. All intellectual property rights are reserved.
The Tailer name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Tailer or its affiliates. You may not use these trademarks without our express written permission.
Any unauthorized use of the Website or its content may violate copyright, trademark, and other laws.
8. Indemnification
You agree to defend, indemnify, and hold harmless Tailer and its officers, directors, employees, agents, and successors from and against any and all claims, liabilities, damages, losses, and expenses arising from your violation of these Terms and Conditions or your violation of any law or the rights of a third party.
9. Dispute Resolution
Any dispute arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in English and shall be conducted by a single arbitrator.
Before pursuing arbitration, you agree to first attempt to resolve disputes through good faith negotiation with Tailer by contacting our customer service team.
10. Governing Law
These Terms and Conditions and your use of the Website are governed by and construed in accordance with the laws of the jurisdiction in which Tailer operates, without regard to its conflict of law principles.
11. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: support@tailer.com
Phone: 800-74292
Hours: Monday to Friday, 9:00 AM to 6:00 PM
We Value Your Understanding
By using Tailer, you acknowledge that you have read and agree to these Terms and Conditions. Thank you for being part of our community.